Outage in Scurri

Issue with Evri label creation

Resolved Minor

August 28, 2025 - Started 8 months ago - Lasted about 17 hours
Official incident page

Incident Report

We have identified an issue with Evri services where customers are having issues generating Evri labels. We have contacted the carrier to investigate and will continue to work to restore normal service. If you're having any difficulties with creating Evri labels please contact support@scurri.com Please check back here for updates on this issue.

Components affected

Scurri API Scurri front-end

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/29/2025 07:48AM

This issue has now been resolved and customers are able to successfully print Evri labels again.

INVESTIGATING 8 months ago - at 08/28/2025 02:54PM

Evri have said that they are aware of the issue and are working to resolve it - once we have more detail we will add an update here.

INVESTIGATING 8 months ago - at 08/28/2025 02:48PM

We have identified an issue with Evri services where customers are having issues generating Evri labels.

We have contacted the carrier to investigate and will continue to work to restore normal service.

If you're having any difficulties with creating Evri labels please contact support@scurri.com

Please check back here for updates on this issue.

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