Outage in Scurri

Issue with An Post Label Generation

Resolved Minor
October 29, 2025 - Started 4 days ago - Lasted about 16 hours
Official incident page

Incident Report

We have identified a degradation with An Post label generation this afternoon and have raised this with their Service Desk. We will update you as soon as we have further information. Please check back here for updates on this issue.
Components affected
Scurri front-end Scurri API

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/30/2025 08:11AM

This incident has now been resolved and we an see that An Post labels are being generated successfully.

MONITORING 4 days ago - at 10/29/2025 09:30PM

Our monitoring has shown recovery of the An Post service over the last 30 minutes.

Microsoft Azure status page advises that they expect full recovery by 23:30 today 29th October.

We will continue to monitor and confirm full resolution once we've received an update from An Post

IDENTIFIED 4 days ago - at 10/29/2025 05:55PM

An Post has confirmed that the issue has been identified, and that they are working with Microsoft Azure to resolve.

We will update you again once we have further information.

INVESTIGATING 4 days ago - at 10/29/2025 04:54PM

We have identified a degradation with An Post label generation this afternoon and have raised this with their Service Desk.

We will update you as soon as we have further information.

Please check back here for updates on this issue.

Latest Scurri outages

Issue with Evri service - 5 days ago
Issue with An Post services - 25 days ago
Issue with DPD services - about 1 month ago
Issue with Evri label creation - 2 months ago
Scurri Reporting - 3 months ago

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