Outage in SearchStax
High Error Rate of Analytics in US Region
Resolved MinorIncident Report
We are seeing a high error rate with Analytics in the US Region. Our team is investigating the issue.
Analytics from the Site Search Dashboard may return 5xx errors, and tracking for analytics may be impacted for clients.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/21/2025 11:55PM
All track events have been successful over the last hour, and we no longer see any errors for any Site Search Dashboard requests for analytics in US Region. The incident has been resolved.
MONITORING
1 day ago - at 11/21/2025 10:53PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 11/21/2025 09:34PM
We are seeing a high error rate with Analytics in the US Region. Our team is investigating the issue.
Analytics from the Site Search Dashboard may return 5xx errors, and tracking for analytics may be impacted for clients.
Latest SearchStax outages
Amazon Web Services Outage - about 1 month ago
AWS Outage affecting Site Search and Managed Search Services - about 1 month ago
Increased error Rate on Analytics US Clusters - 5 months ago
Multiple Solr Deployments in Azure - Central US Region Degraded or Down - over 1 year ago
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