Outage in Secomea

Prime login not possible

Resolved Major

May 08, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are correctly having an issue with login to Prime. Login to the GateManager is still possible. We are working resolving the problem

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/08/2025 11:40AM

This incident has been resolved.

MONITORING 11 months ago - at 05/08/2025 10:57AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 05/08/2025 10:18AM

We are correctly having an issue with login to Prime. Login to the GateManager is still possible.
We are working resolving the problem

Latest Secomea outages

Issue automatically detected on: SEC-GM-08 - 1 day ago

Issue automatically detected on: GateManager 107 - 21 days ago

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SMS MFA for US Numbers - about 1 month ago

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