Datacenter Instability

The incident are now resolved.

We continue to monitor the GateManagers closely and maintain strict surveillance to ensure ongoing stability.

Current Status:
Stability: We have not observed any further issues since June 10.
Our Action: Our fix remains in place, and we are tracking all systems in real-time.
Provider Status: The datacenter provider is still actively working on the underlying root cause.

We will provide further updates as the provider makes progress toward a permanent solution.

A fix has been implemented
We continue to monitor the GateManagers closely and maintain our strict surveillance to ensure stability.
More updates will follow as the provider makes progress.

We apologize for any inconvenience caused.

A fix has been implemented on our side to stabilize things while our datacenter provider actively works on the underlying issues.

We continue to monitor the GateManagers closely and maintain our strict surveillance to ensure stability. More updates will follow as the provider makes progress.

We continue to monitor the GateManagers closely.

Our datacenter provider is still actively working to resolve the underlying issues,
and we are maintaining our strict monitoring in the meantime.
We apologize for any inconvenience caused.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are still working on the issue with our provider.

We are currently experiencing technical difficulties at one of our data centers. As a result, several GateManagers are intermittently stopping or failing to respond.

Current Status:

Issue: GateManagers dropping connection or responding only briefly.

Action: Our technical team is actively investigating the root cause.

Next Step: We will provide an update as soon as we have more information.

We apologize for any inconvenience caused.