Outage in Secomea

Issue with SMS from GateManager

Resolved Minor

August 25, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Due to some limitation on our sms provider. There is an issue with sending SMS from the GateManager at the moment. We are already working closely with the provider to resolve this issue SMS might have been lost due to this error

Components affected

Secomea GateManager 107 Secomea GateManager 100 Secomea GateManager 101 Secomea GateManager 108 Secomea GateManager 109 Secomea GateManager 110 Secomea GateManager 23 Secomea GateManager 41 Secomea GateManager 51 Secomea GateManager 52 Secomea GateManager 102 Secomea GateManager 103 Secomea GateManager 111 Secomea GateManager 112 Secomea GateManager 104 Secomea GateManager 105 Secomea GateManager 00 Secomea GateManager 01 Secomea GateManager 02 Secomea GateManager 03 Secomea GateManager 04 Secomea GateManager 06 Secomea GateManager 08 Secomea GateManager 10 Secomea GateManager 11 Secomea GateManager 12 Secomea GateManager 14 Secomea GateManager 16 Secomea GateManager 21 Secomea GateManager 22 Secomea GateManager 114

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 08/25/2026 11:37AM

This incident has been resolved.

MONITORING 2 days ago - at 08/25/2026 08:48AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 08/25/2026 08:32AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 08/25/2026 08:32AM

Due to some limitation on our sms provider. There is an issue with sending SMS from the GateManager at the moment.
We are already working closely with the provider to resolve this issue

SMS might have been lost due to this error

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