Outage in Second Life

Unscheduled Concierge, Premium Plus and Billing Phone Support Maintenance

Resolved Major
March 18, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are investing an issue which has interrupted our Concierge, Premium Plus and Billing phone support services. Live Chat and ticket submissions are still available. Please follow this blog for updates.
Components affected
Second Life Phone Support
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/18/2024 08:26PM

The unscheduled maintenance has been completed.

INVESTIGATING over 1 year ago - at 03/18/2024 05:16PM

We are investing an issue which has interrupted our Concierge, Premium Plus and Billing phone support services. Live Chat and ticket submissions are still available. Please follow this blog for updates.

Latest Second Life outages

Unscheduled Subscription Issues - Premium Plus Without Stipend - about 17 hours ago
Unscheduled Billing Maintenance - 23 days ago
Unscheduled Phone and Live Chat Support Maintenance - about 2 months ago
Unscheduled Marketplace Maintenance - about 2 months ago
Unscheduled Phone and Live Chat Support Maintenance - about 2 months ago

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