Outage in Second Life

Slow LindeX purchases

Resolved Minor
September 18, 2024 - Started 3 months ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an issue with LindeX Instant/Market Buys taking an unusually long time to complete, in some case over an hour. We will update this blog as soon as we have more information. Please contact support if this blog is resolved and your Instant/Market Buy LindeX orders have not completed.
Components affected
Second Life LindeX Purchases
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/20/2024 08:41PM

All residents that did not receive LindeX deliveries due to the unscheduled maintenance on September 18th have been refunded for those purchases. Thank you for the patience you've all shown through this time. Please contact support if this blog is resolved and your Instant/Market Buy LindeX orders have not completed or if you were not notified of a refund.

MONITORING 3 months ago - at 09/19/2024 08:26PM

We have identified the issue and confirmed its resolved, but will maintain the blog for now. If you have submitted a support case, we will be responding as quickly as possible. We thank you again for your continued patience with this matter.

IDENTIFIED 3 months ago - at 09/19/2024 08:23PM

We are still in the process of refunding accounts for those residents affected by this issue. We have identified the issue and confirmed its resolved, but will maintain the blog for now. If you have submitted a support case, we will be responding as quickly as possible. We thank you again for your continued patience with this matter.

INVESTIGATING 3 months ago - at 09/18/2024 03:19PM

We are currently investigating an issue with LindeX Instant/Market Buys taking an unusually long time to complete, in some case over an hour. We will update this blog as soon as we have more information. Please contact support if this blog is resolved and your Instant/Market Buy LindeX orders have not completed.

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