Outage in Second Life

JPY Transaction Issues

Resolved Minor
January 14, 2025 - Started 9 months ago - Lasted about 21 hours
Official incident page

Incident Report

We are aware that some JPY (Japanese Yen) transactions are are not completing correctly. We are working on refunding the affected transactions. Our engineers are working to fix this issue, but in the meantime, please avoid making transactions using JPY payment methods. Please watch this blog for updates.
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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/15/2025 02:49PM

This issue has been resolved. If you see any issues after this time, please contact Support.

MONITORING 9 months ago - at 01/14/2025 10:45PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 01/14/2025 06:08PM

We are aware that some JPY (Japanese Yen) transactions are are not completing correctly. We are working on refunding the affected transactions. Our engineers are working to fix this issue, but in the meantime, please avoid making transactions using JPY payment methods. Please watch this blog for updates.

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