Outage in Second Life

JPY Transaction Issues

Minor
January 14, 2025 - Started about 19 hours ago
Official incident page

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Outage Details

We are aware that some JPY (Japanese Yen) transactions are are not completing correctly. We are working on refunding the affected transactions. Our engineers are working to fix this issue, but in the meantime, please avoid making transactions using JPY payment methods. Please watch this blog for updates.
Latest Updates ( sorted recent to last )
MONITORING about 14 hours ago - at 01/14/2025 10:45PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 19 hours ago - at 01/14/2025 06:08PM

We are aware that some JPY (Japanese Yen) transactions are are not completing correctly. We are working on refunding the affected transactions. Our engineers are working to fix this issue, but in the meantime, please avoid making transactions using JPY payment methods. Please watch this blog for updates.

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