Outage in Second Life

Phone and Live Chat Support Maintenance

Resolved Major
February 20, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Currently, phone and live chat support is unavailable. Support tickets are still available. We are investigating the cause and will post again with updates or resolutions. We apologize for the inconvenience and appreciate your patience.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/20/2025 05:41PM

Thank you all for your patience. This issue is now resolved, and support will be returning to it usual Thursday operations.

INVESTIGATING 2 months ago - at 02/20/2025 04:35PM

Thank you for your patience. We are continuing to monitor this situation. Please keep an eye on this status page for further updates. We apologize for the inconvenience.

INVESTIGATING 2 months ago - at 02/20/2025 03:07PM

Currently, phone and live chat support is unavailable. Support tickets are still available. We are investigating the cause and will post again with updates or resolutions. We apologize for the inconvenience and appreciate your patience.

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