Outage in Second Life

Past Due Balances & Overnight Charge Settling

Minor
January 07, 2026 - Started 3 days ago
Official incident page

Incident Report

Some Residents may be encountering a notice that their account has a past due balance for a recurring fee (such as a membership subscription) due on January 6th, 2026. We’ve been able to confirm that some pending balances were not settled fully due to a pause in the overnight billing process. Fortunately, any balances that weren’t fully settled should be processed as usual when the overnight billing process runs on Wednesday evening (January 7th, 2026). These unsettled balances should have no effect on any Second Life accounts or activity, but affected Residents may opt to pay the balance due directly on the Account Dashboard at SecondLife.com if they wish. (Did you know? Second Life’s delinquency policy has a 30 day grace period. You can read more on our Official Policy Page at https://wiki.secondlife.com/wiki/Linden_Lab_Official:Delinquency_policy)
Components affected
Second Life secondlife.com

Need to monitor Second Life outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 01/07/2026 07:21PM

Some Residents may be encountering a notice that their account has a past due balance for a recurring fee (such as a membership subscription) due on January 6th, 2026. We’ve been able to confirm that some pending balances were not settled fully due to a pause in the overnight billing process. Fortunately, any balances that weren’t fully settled should be processed as usual when the overnight billing process runs on Wednesday evening (January 7th, 2026). These unsettled balances should have no effect on any Second Life accounts or activity, but affected Residents may opt to pay the balance due directly on the Account Dashboard at SecondLife.com if they wish. (Did you know? Second Life’s delinquency policy has a 30 day grace period. You can read more on our Official Policy Page at https://wiki.secondlife.com/wiki/Linden_Lab_Official:Delinquency_policy)

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook