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Outage in Cisco Secure Malware Analytics

SMA in EU is experiencing delays in sample processing

Resolved Minor
October 21, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

Sample processing in the Secure Malware Analytics (SMA) EU region is currently experiencing longer than expected processing times due to high system load. Our team is actively monitoring the situation to mitigate the impact and restore normal processing speed as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/21/2025 04:44PM

This incident has been resolved.

MONITORING 4 months ago - at 10/21/2025 03:13PM

Sample processing in the Secure Malware Analytics (SMA) EU region is currently experiencing longer than expected processing times due to high system load.
Our team is actively monitoring the situation to mitigate the impact and restore normal processing speed as soon as possible.

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