Outage in SecureAuth
SMS Delivery Issues Impacting Limited Cell Providers
Resolved Minor
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Outage Details
We are investigating an issue with one of the cell providers (AT&T) where users are not able to utilize SMS as an MFA factor.
Components affected
SecureAuth SMS ServiceLatest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 10/19/2022 05:58PM
SMS messages are being received from our test devices, continuing to monitor the situation
IDENTIFIED
almost 3 years ago - at 10/19/2022 05:57PM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 3 years ago - at 10/19/2022 05:48PM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 3 years ago - at 10/19/2022 03:55PM
There is an issue with the 3rd party vendor we are using to send SMS messages to the carrier. The issue appears to be with the vendor delivering messages to AT&T
INVESTIGATING
almost 3 years ago - at 10/19/2022 03:53PM
We are investigating an issue with one of the cell providers (AT&T) where users are not able to utilize SMS as an MFA factor.
Latest SecureAuth outages
IAM SaaS US Region - Something has gone wrong - about 2 months ago
IAM SaaS US Region - Something has gone wrong - about 2 months ago
IAM SaaS US Region - Something has gone wrong - 4 months ago
IAM SaaS US Region - Something has gone wrong - 4 months ago
IAM SaaS US Region - Something has gone wrong - 4 months ago
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