Outage in SecureAuth

SMS and Telephony outage

Resolved Major
June 08, 2023 - Started over 1 year ago - Lasted about 13 hours
Official incident page

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Outage Details

Our Telephony provider is having an issue with SMS and Telephony.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/09/2023 03:23AM

We have switched back to our primary provider and all services are operational

MONITORING over 1 year ago - at 06/08/2023 02:58PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 06/08/2023 02:41PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 06/08/2023 02:39PM

Switching to the secondary provider for SMS appears to have resolved the issue for now. We will continue to monitor.

IDENTIFIED over 1 year ago - at 06/08/2023 02:36PM

The issue has been identified as a fault out the telephony provider side so we are switching to a backup provider.

INVESTIGATING over 1 year ago - at 06/08/2023 02:29PM

Our Telephony provider is having an issue with SMS and Telephony.

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