Outage in SecureAuth

T-Mobile SMS Performance Degredation

Resolved Minor
June 05, 2024 - Started 7 months ago - Lasted 44 minutes
Official incident page

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Outage Details

Our SMS provider has informed us that they are currently experiencing quality degradation with SMS delivery for T-Mobile within the US. They are working directly with T-Mobile and will provide updates as soon as a solution is in place. We will provide an update as we learn more. For more information directly from our provider: https://status.telesign.com/incidents/60tx8c6qtdqb
Components affected
SecureAuth SMS Service
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/05/2024 05:28PM

Our SMS provider has confirmed that the carrier issue with T-Mobile has been resolved.

If you continue to experience delivery degradation with T-Mobile, please let us know by opening a support ticket @ https://support.secureauth.com

INVESTIGATING 7 months ago - at 06/05/2024 04:57PM

Our SMS provider has informed us that they are currently experiencing quality degradation with SMS delivery for T-Mobile within the US. They are working directly with T-Mobile and will provide updates as soon as a solution is in place.

We will provide an update as we learn more.

For more information directly from our provider: https://status.telesign.com/incidents/60tx8c6qtdqb

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