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Outage in Secured Signing

Secured signing all Regions - Azure Access Issues- DNS

Resolved Major
October 29, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

Incident Report

Azure (Microsoft - Global Data Center provider) is experiencing DNS issues resulting in availability degradation of some services. Customers may experience issues accessing the Azure Portal. We have taken action that is expected to address the portal access issues here shortly. We are actively investigating the underlying issue and additional mitigation actions.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/29/2025 09:59PM

This incident has been resolved.

MONITORING 4 months ago - at 10/29/2025 09:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 10/29/2025 08:45PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 10/29/2025 08:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 months ago - at 10/29/2025 07:46PM

Azure Notification
We are actively working to recover affected nodes and anticipate full mitigation within the next four hours. Some customers may be able to log in; however, service delays are expected during this recovery period. We will provide further updates as soon as more information becomes available.

IDENTIFIED 4 months ago - at 10/29/2025 07:26PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 10/29/2025 06:55PM

Azure team - We have initiated the deployment of our last known good configuration of Front Door, which is expected to complete A.S.A.P. We do not yet have an ETA for full mitigation, but we will provide another update once the deployment has completed.

INVESTIGATING 4 months ago - at 10/29/2025 05:24PM

Azure is experiencing Azure Front Door (AFD) issues resulting in a loss of availability of some services. We suspect that an inadvertent configuration change as the trigger event for this issue. We are taking two concurrent actions where we are blocking all changes to the AFD services and at the same time rolling back to our last known good state. This issue affecting our service,

INVESTIGATING 4 months ago - at 10/29/2025 04:46PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 10/29/2025 04:44PM

Azure (Microsoft - Global Data Center provider) is experiencing DNS issues resulting in availability degradation of some services. Customers may experience issues accessing the Azure Portal. We have taken action that is expected to address the portal access issues here shortly. We are actively investigating the underlying issue and additional mitigation actions.

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