Outage in Secureframe
Elevated errors with third party vendor
Resolved MajorIncident Report
Summary AI Generated
Secureframe experienced a 1.6-hour major incident caused by elevated API errors from a third-party vendor, resulting in app-wide disruptions to both the API and Web Application. Users were unable to log in due to redirect loops. The third-party service recovered on its own, restoring full functionality and normal performance.
We're experiencing an elevated level of API errors with a third party vendor. This is causing app wide issues.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/10/2026 06:57PM
The third-party service has recovered and all affected services are fully operational. We've confirmed normal performance. Thank you for your patience.
MONITORING
8 days ago - at 07/10/2026 06:37PM
Affected services are coming back online and error rates are returning to normal. We're continuing to monitor the recovery to ensure stability.
MONITORING
8 days ago - at 07/10/2026 06:29PM
Affected services are coming back online and error rates are returning to normal levels. Our team is continuing to monitor the recovery to ensure stability. We'll post another update shortly / once the incident is fully resolved. Thank you for your patience.
MONITORING
8 days ago - at 07/10/2026 05:27PM
We are continuing to monitor for any further issues.
MONITORING
8 days ago - at 07/10/2026 05:25PM
We're experiencing an elevated level of API errors with a third party vendor. This is causing app wide issues.
Latest Secureframe outages
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