Outage in Secureworks
Support is investigating an issue where some users' browsers are crashing when accessing the Alerts tab.
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
A fix has been deployed to all environments. The Alerts tab is functioning normally.
Support has identified a workaround: users can reload the Alerts tab in their browser to rectify the issue. (This workaround does not require that users reset their preferences.)
Support is continuing to work on fixing the root cause.
We are continuing to investigate this issue.
Issue is being investigated.
A workaround has been identified: users may choose to click Reset Preferences in User Profile & Settings.
WARNING: this work around will reset user preferences. Depending upon how this affects user workflow, they may choose to wait for a fix.
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