Outage in Secureworks

MXDR SOC Backlog

Resolved Minor

March 13, 2025 - Started about 2 months ago - Lasted about 12 hours
Official incident page

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Outage Details

The MXDR SOC is experiencing a brief incident backlog that we are working quickly to go through. We will post an update once this has cleared.

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/14/2025 12:06PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/14/2025 04:42AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 03/13/2025 11:43PM

The MXDR SOC is experiencing a brief incident backlog that we are working quickly to go through. We will post an update once this has cleared.

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