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Outage in Secureworks

Detection Search Failures in Charlie Environment

Resolved Minor
July 28, 2026 - Started 1 day ago - Lasted 24 minutes
Official incident page

Incident Report

Summary AI Generated

Secureworks Taegis XDR users in the Charlie environment experienced intermittent detection search failures for approximately 24 minutes on July 28, 2026. The issue was identified and a fix was implemented. The incident was resolved within the same day.

Taegis XDR users in the Charlie environment maybe experiencing intermittent detection search failures. We have identified the problem and working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/28/2026 06:57PM

This incident has been resolved.

IDENTIFIED 1 day ago - at 07/28/2026 06:34PM

Taegis XDR users in the Charlie environment maybe experiencing intermittent detection search failures. We have identified the problem and working on a fix.

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