Outage in SecureX Sign-On
The Unified Assistant in Security Cloud Control is currently experiencing an intermittent issue in all regions
Resolved MinorIncident Report
The Unified Assistant in Security Cloud Control is currently experiencing an intermittent issue in all regions due to an issue with a third-party AI service provider. This prevents the system from generating responses to user requests periodically. We are working on resolving this issue . There are no observed impacts to other Assistants outside of Unified in SCC at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 08/14/2025 01:17AM
Team implemented a fix and the issue is now resolved
INVESTIGATING
6 months ago - at 08/13/2025 08:49PM
Team is still investigating the issue and working toward a remediation
INVESTIGATING
6 months ago - at 08/13/2025 05:48PM
The Unified Assistant in Security Cloud Control is currently experiencing an intermittent issue in all regions due to an issue with a third-party AI service provider. This prevents the system from generating responses to user requests periodically. We are working on resolving this issue . There are no observed impacts to other Assistants outside of Unified in SCC at this time.
Latest SecureX Sign-On outages
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