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Outage in Cisco Security Control Firewall

Security Cloud Firewall Management - Few services impacted by AWS outage

Resolved Minor
October 20, 2025 - Started 4 months ago - Lasted about 11 hours
Official incident page

Incident Report

AWS has experienced a significant incidence starting at 6:40 UTC which impacted the following CDO services: - SAL - services have been restored at 9:40 UTC - FTDs managed by FDMs - services have been restored at 9:40 UTC - FTD Dashboard reports - still impacted

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/21/2025 12:15AM

This incident has been resolved.

MONITORING 4 months ago - at 10/20/2025 01:34PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 10/20/2025 01:34PM

AWS has experienced a significant incidence starting at 6:40 UTC which impacted the following CDO services:
- SAL - services have been restored at 9:40 UTC
- FTDs managed by FDMs - services have been restored at 9:40 UTC
- FTD Dashboard reports - still impacted

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