Outage in Securly
Classroom: Student Online Status Display Issue
Resolved Minor
September 22, 2026 - Started 5 days ago
- Lasted about 21 hours
Incident Report
Summary AI Generated
Securly's Classroom feature experienced an issue where students were incorrectly displayed as offline despite being actively online during sessions. The problem persisted for approximately 21 hours while the engineering team investigated the root cause. No resolution update was provided within the incident's documented timeframe.
We're investigating reports of students appearing offline in Classroom sessions when they are actively online. Our engineering team is researching the root cause. We'll send an update as we learn more.
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Latest Updates ( sorted recent to last )
5 days ago - at 09/22/2026 07:28PM
We're investigating reports of students appearing offline in Classroom sessions when they are actively online. Our engineering team is researching the root cause. We'll send an update as we learn more.
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