Outage in Seesaw

iOS 10.50.0 - Camera Roll Photos Not Displaying

Resolved Minor
November 07, 2024 - Started 2 months ago - Lasted about 5 hours
Official incident page

Need to monitor Seesaw outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Seesaw, and never miss an outage again.
Start Free Trial

Outage Details

The engineering team is investigating reports that photos from the camera roll are not displaying in Creative Tools. The root cause has been identified, and a fix is in progress.
Components affected
Seesaw
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/07/2024 06:54PM

This issue has been resolved with our latest iOS App Release (10.51.1).

IDENTIFIED 2 months ago - at 11/07/2024 03:47PM

We have submitted a fix for our iOS app, currently pending Apple approval. In the meantime, we have identified workarounds for the camera roll issue and communicated them to customers who reached out.

IDENTIFIED 2 months ago - at 11/07/2024 02:22PM

The engineering team is investigating reports that photos from the camera roll are not displaying in Creative Tools. The root cause has been identified, and a fix is in progress.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3443 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required