Outage in Segment

Delay in Profiles Identity Resolution

Resolved Minor

January 24, 2025 - Started 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We have detected in an increase in delay in identity resolution and are actively investigating.

Components affected

Segment Personas

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 01/25/2025 12:54AM

The delay in the identity resolution pipeline has been resolved.

MONITORING 2 months ago - at 01/24/2025 09:08PM

Fix is deployed. We are seeing improvements and will continue to monitor the recovery.

IDENTIFIED 2 months ago - at 01/24/2025 07:16PM

We have identified the case for the issue and are working on a fix.

INVESTIGATING 2 months ago - at 01/24/2025 06:57PM

We have detected in an increase in delay in identity resolution and are actively investigating.

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