Outage in Segment
Destinations Failing to Load in UI
Resolved MajorIncident Report
Summary AI Generated
Segment experienced a major incident where the Destinations page failed to load in the application UI for some customers, specifically affecting workspaces with connected RETL destinations. The issue lasted 4.5 hours before being resolved with a deployed fix that restored normal loading functionality for all previously impacted workspaces.
We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 04/29/2026 07:18PM
This incident has been resolved.
MONITORING
19 days ago - at 04/29/2026 04:58PM
The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.
IDENTIFIED
19 days ago - at 04/29/2026 03:53PM
We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.
INVESTIGATING
19 days ago - at 04/29/2026 02:49PM
We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.
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