Segment experienced a major incident where the Destinations page failed to load in the application UI for some customers, specifically affecting workspaces with connected RETL destinations. The issue lasted 4.5 hours before being resolved with a deployed fix that restored normal loading functionality for all previously impacted workspaces.
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This incident has been resolved.
The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.
We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.
We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.
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