Outage in Sekoia.io USA

[FRA1] Playbooks issue

Resolved Minor

May 23, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are facing some delay on playbooks execution due to an issue that happened this morning at 11:00 CEST. It might seem like playbooks execution are loading and waiting infinitely on the client side. We are catching up on the delay and the situation will come back to normal soon. We are still investigating on the root cause.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/23/2025 01:51PM

Everything is back to normal and stable since 15:30 CEST

IDENTIFIED 11 months ago - at 05/23/2025 01:02PM

We have identified the root cause and applied some fixes.
There is still some unusual load on playbook runs but the state is currently coming back to normal.

INVESTIGATING 11 months ago - at 05/23/2025 12:30PM

We are facing some delay on playbooks execution due to an issue that happened this morning at 11:00 CEST.
It might seem like playbooks execution are loading and waiting infinitely on the client side.
We are catching up on the delay and the situation will come back to normal soon.
We are still investigating on the root cause.

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