Outage in Sekoia.io

Issue with alerts not being raised

Resolved Major

January 15, 2025 - Started about 1 year ago - Lasted 2 days
Official incident page

Incident Report

We have an issue since 11h20 which impacted the alerts raising process. We identified the issue and are currently deploying a fix.

Components affected

Sekoia.io Detection

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/17/2025 11:06AM

This incident has been treated. A post-mortem was produced and communicated to customers.

MONITORING about 1 year ago - at 01/15/2025 05:45PM

Event replay was started at 17:55 CET, you should now see alerts being raised for the period of the incident (11:21 CET until 13:01 CET). We estimate this event replay to finish around 05:00 CET tomorrow.

MONITORING about 1 year ago - at 01/15/2025 03:16PM

We are currently mobilizing resources to perform a replay of events received during the duration of the incident. Our goal is to ensure alerts were eventually correctly raised.

MONITORING about 1 year ago - at 01/15/2025 12:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 01/15/2025 11:55AM

We have an issue since 11h20 which impacted the alerts raising process.
We identified the issue and are currently deploying a fix.

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