Outage in Sekoia.io
[FRA2] vmWare hosts update
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved. We will be investigating with OVH to understand what went wrong in their automated VM management process.
We are now processing events nominally.
After investigating further, it seems that this incident was not directly caused by our routine operation, but by an automatic upgrade process carried on by OVH, our provider. We will be in touch with them to understand the root cause of this incident.
All services are now running correctly. Some databases are still initializing, so events are currently being buffered before resuming their normal processing. The UI and API are working as expected.
A routine reboot of a VMWare host resulted in some of our VMs going down unexpectedly. We are currently stabilizing the situation.
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