Outage in Sekoia MCO1

MCO1 data indexing delays due to storage cluster performance issues

Resolved Minor

August 05, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing a performance issue on our storage cluster in the MCO1 region. This is causing delays in data indexing. We suspect the problem to be related to disk performance issues from our cloud provider, similarly to the previous week. Our engineering team is actively investigating and working towards a resolution. We apologize for any inconvenience caused and will provide an update as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 08/05/2025 01:23PM

Everything is back to normal and there is no delay anymore since 12:23 CEST.
We are currently in discussion with our cloud provider to avoid these incidents in the future.
The situation is under control and has been resolved.
Thank you for your patience during this incident.

IDENTIFIED 6 months ago - at 08/05/2025 08:40AM

We are currently experiencing a performance issue on our storage cluster in the MCO1 region.
This is causing delays in data indexing.
We suspect the problem to be related to disk performance issues from our cloud provider, similarly to the previous week.
Our engineering team is actively investigating and working towards a resolution.

We apologize for any inconvenience caused and will provide an update as soon as we have more information.

Latest Sekoia MCO1 outages

Platform outage - 4 months ago

Network incident after routine reboots - 6 months ago

MCO1 data indexing delays due to storage cluster performance issues - 7 months ago

Events indexation delay - 7 months ago

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