Outage in Sekoia USA1
Delay with search queries
Resolved MajorIncident Report
We are currently experiencing issues with the event search functionality which can delay query responses.
We have noticed a high volume of long queries in our event storage cluster which could potentially be the cause.
Our team is actively investigating to resolve this. We apologize for any inconvenience caused and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/29/2025 07:38AM
No similar issue has been observed since the last incident update. This incident is resolved and closed.
MONITORING
5 months ago - at 09/25/2025 08:03PM
The situation with the slow queries has been resolved.
We are closely monitoring the situation.
We appreciate your patience and will provide further updates as necessary.
IDENTIFIED
5 months ago - at 09/25/2025 07:46PM
We identified the issue causing high load on our event storage cluster, which was leading to slow queries.
We've applied a fix that improved the situation, now queries are fully operational.
We apologize for any inconvenience caused and appreciate your patience.
IDENTIFIED
5 months ago - at 09/25/2025 07:44PM
We identified the issue causing high load on our event storage cluster, which was leading to slow queries.
We've applied a fix that improved the situation, now queries are fully operational.
We apologize for any inconvenience caused and appreciate your patience.
INVESTIGATING
5 months ago - at 09/25/2025 04:32PM
We are continuing to investigate the issue.
The event storage cluster seems to be experiencing higher than normal load, which could be causing search jobs to be queued.
We are working diligently to address this and will provide further updates as soon as possible.
We appreciate your patience.
INVESTIGATING
5 months ago - at 09/25/2025 02:19PM
We are currently experiencing issues with the event search functionality which can delay query responses.
We have noticed a high volume of long queries in our event storage cluster which could potentially be the cause.
Our team is actively investigating to resolve this. We apologize for any inconvenience caused and appreciate your patience.
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