Outage in Sellbrite

Sellbrite for Shopify - Orders failing to forward for fulfillment

Resolved Major
May 15, 2025 - Started 5 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are receiving reports of orders failing to forward to Shopify for our Sellbrite for Shopify configuration and are currently investigating the issue.
Components affected
Sellbrite App

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/15/2025 09:36PM

This incident has been resolved.

MONITORING 5 months ago - at 05/15/2025 06:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 05/15/2025 04:08PM

A fix has been identified for the order forwarding issue and we are working to implement.

INVESTIGATING 5 months ago - at 05/15/2025 02:16PM

We are receiving reports of orders failing to forward to Shopify for our Sellbrite for Shopify configuration and are currently investigating the issue.

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