Outage in Semantria

US English doc processing paused

Resolved Minor
December 12, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

All US English processing is paused. Semantria is still accepting new documents. The problem has been identified and a fix is in progress.
Components affected
Semantria Analytics processing

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/12/2023 02:54AM

Please contact support if you notice any further delays in processing.

MONITORING about 2 years ago - at 12/12/2023 02:40AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 12/12/2023 12:58AM

All US English processing is paused. Semantria is still accepting new documents. The problem has been identified and a fix is in progress.

Latest Semantria outages

US doc processing down - 6 months ago
North American English and AU processing down - almost 2 years ago
Spotlight OK, monitoring - almost 3 years ago
Intermittent authentication failure - almost 3 years ago
Semantria services down - over 3 years ago

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