Semaphore 2.0 experienced delays when checking out GitHub repositories via SSH due to slow communication between jobs and GitHub. The issue affected users' ability to clone repositories during their CI/CD workflows for 5.8 hours. The problem was resolved after working with the upstream provider, with a temporary workaround provided using retry commands with timeouts during the incident.
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This incident has been resolved.
We are not currently seeing timeouts related to slow connections. Our team is continuing to monitor the situation to confirm that service has fully returned to normal.
We identified that the issue is slow communication between our jobs and GitHub. We are currently working with our upstream provider to to resolve this. For impacted jobs, please replace the normal checkout command with the following:
retry --times 5 "timeout 40 bash -lc 'source ~/.toolbox/toolbox; checkout'"
And afterwards, use cd to change the directory to the cloned repository (replace with your project).
We are continuing to investigate this issue.
We are currently investigating this issue.
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