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Outage in Semaphore

Delays when checking out GitHub repos via SSH

Resolved Minor
May 20, 2026 - Started 4 days ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

Semaphore experienced slow communication between jobs and GitHub, causing delays when checking out repositories via SSH. The issue affected Semaphore 2.0 operations for 6.8 hours, with users needing to use a retry command workaround during the incident. The problem was resolved by deploying a network fix to re-route GitHub operations to healthier servers.

We identified slow communication between Semaphore jobs and GitHub. We are continuing to work with our upstream provider to resolve this. For impacted jobs, please replace the normal checkout command with the following: retry --times 5 "timeout 40 bash -lc 'source ~/.toolbox/toolbox; checkout'" And afterwards, use cd to change the directory to the cloned repository (replace with your project).
Components affected
Semaphore 2.0

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/20/2026 03:32PM

This incident has been resolved.

MONITORING 4 days ago - at 05/20/2026 03:02PM

A fix has been implemented, and everything should be back to normal. The previously shared snippets can be removed.

IDENTIFIED 4 days ago - at 05/20/2026 01:59PM

We identified slow GitHub operations related to problems with the network, and we deployed a fix to re-route those operations to a healthier server. Some HTTPS operations started to fail because of that. To disable the fix, you should use the command:

sudo sed -i 's/^\([0-9].*github\.com\)/#\1/' /etc/hosts

And to re-enable, you can use:

sudo sed -i 's/^#\([0-9].*github\.com\)/\1/' /etc/hosts

MONITORING 4 days ago - at 05/20/2026 12:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 05/20/2026 08:44AM

We identified slow communication between Semaphore jobs and GitHub. We are continuing to work with our upstream provider to resolve this. For impacted jobs, please replace the normal checkout command with the following:

retry --times 5 "timeout 40 bash -lc 'source ~/.toolbox/toolbox; checkout'"

And afterwards, use cd to change the directory to the cloned repository (replace with your project).

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