Outage in Sendcloud

International label announcement failure

Resolved Minor
May 03, 2024 - Started 10 months ago - Lasted 44 minutes
Official incident page

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Outage Details

Issues with label announcements for orders with a currency outside of EURO, GBP and USD. The issue has been identified and a fix is being implemented
Components affected
Sendcloud Lettre Suivie Sendcloud Österreichische Post Sendcloud PostNL Sendcloud Red je Pakketje Sendcloud UPS Sendcloud GLS Sendcloud Sandd Sendcloud DHL Express Sendcloud Colissimo Sendcloud DHL Parcel (Benelux) Sendcloud DHL (Germany) Sendcloud DPD Sendcloud Correos Express Sendcloud Poste Italiane Sendcloud SEUR Sendcloud GLS Italy Sendcloud BRT Sendcloud Hermes UK Sendcloud DPD UK Sendcloud Royal Mail Sendcloud Trunkrs Sendcloud Delivengo Sendcloud MRW Sendcloud Deutsche Post Sendcloud Mondial Relay Sendcloud DPD AT Sendcloud Chronopost Sendcloud Colis Privé Sendcloud Correos Sendcloud Bpost
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 05/03/2024 09:30AM

This incident has been resolved.

MONITORING 10 months ago - at 05/03/2024 09:08AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 05/03/2024 08:56AM

Issues with label announcements for orders with a currency outside of EURO, GBP and USD.
The issue has been identified and a fix is being implemented

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