Outage in Sendcloud

Issues with UPS International shipments

Resolved Minor
June 04, 2024 - Started over 1 year ago - Lasted 8 days
Official incident page

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Outage Details

Some users are seeing errors when generating labels with UPS Express Saver DAP We are currently investigating this issue with the carrier. Updates will follow.
Components affected
Sendcloud UPS
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/12/2024 02:42PM

This issue has been resolved.

MONITORING over 1 year ago - at 06/12/2024 07:11AM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED over 1 year ago - at 06/07/2024 03:20PM

This issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 06/06/2024 07:45AM

We are continuing to investigate this issue with the carrier. Further updates will follow.

INVESTIGATING over 1 year ago - at 06/05/2024 03:26PM

We are continuing to investigate this issue with the carrier. Further updates will follow.

INVESTIGATING over 1 year ago - at 06/04/2024 02:20PM

Some users are seeing errors when generating labels with UPS Express Saver DAP

We are currently investigating this issue with the carrier. Updates will follow.

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