Outage in Sendcloud

DPD - Label announcement issues

Resolved Minor
October 08, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue preventing users from announcing labels with DPD shipping methods. We will provide further update as soon as possible.
Components affected
Sendcloud DPD
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/08/2024 10:02AM

This incident has been resolved.

MONITORING about 1 year ago - at 10/08/2024 09:06AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 10/08/2024 08:49AM

The issue was identified in DPD Web Services, which are temporarily not available. The carrier is working on resolving the issue, but at the moment it is not yet possible to say exactly when the normal service will be restored.

We will inform you as soon as the issue has been resolved.

INVESTIGATING about 1 year ago - at 10/08/2024 08:18AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 10/08/2024 08:18AM

We are currently investigating an issue preventing users from announcing labels with DPD shipping methods.

We will provide further update as soon as possible.

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