Outage in Sendcloud

Incident with our ticket and support system

Resolved Minor
November 14, 2024 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Users may encounter issues when contacting our support channels, and there may be a delay in responding to support tickets. Our team is diligently working to restore the system. Updates will follow.
Components affected
Sendcloud Chat
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 11/14/2024 10:39AM

This incident has been resolved.

MONITORING 8 months ago - at 11/14/2024 10:17AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 11/14/2024 09:56AM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 11/14/2024 09:24AM

Users may encounter issues when contacting our support channels, and there may be a delay in responding to support tickets.

Our team is diligently working to restore the system.

Updates will follow.

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