Outage in Sendcloud

Third-party issue: [DHL DE] - Label announcement issues | Fehler bei der Ankündigung des Labels

Resolved Major
March 17, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.
Components affected
Sendcloud DHL (Germany)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/17/2025 04:10PM

The incident has been resolved.
Das Problem wurde behoben.

MONITORING about 2 months ago - at 03/17/2025 03:11PM

A fix has been implemented and we are monitoring the results.
Das Problem wurde behoben und wir beobachten das Ergebnis.

IDENTIFIED about 2 months ago - at 03/17/2025 01:38PM

DHL has identified the issue on their side, and they are working on a solution.
DHL hat das Problem identifiziert und arbeitet an einer Lösung.

INVESTIGATING about 2 months ago - at 03/17/2025 12:17PM

We are currently investigating an issue preventing users from announcing labels.

Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.

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