Outage in Sendcloud

Third-party issue: DHL NL - Problemen met het voormelden van Pick-ups

Resolved Minor
April 07, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue preventing users from announcing Pick-ups. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen Pick-ups meer aan kunnen maken.
Components affected
Sendcloud DHL Parcel (Benelux)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/08/2025 03:23PM

This issue has been resolved.

Dit probleem is opgelost.

MONITORING about 1 month ago - at 04/08/2025 08:51AM

Er is een oplossing geïmplementeerd en we houden de resultaten in de gaten.

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/07/2025 05:51PM

Our team is continuing to work on the fix.

Ons team werkt nog steeds aan de oplossing.

IDENTIFIED about 1 month ago - at 04/07/2025 03:12PM

The issue has been identified and we are implementing a fix.

De oorzaak van het probleem is geïdentificeerd en we zijn bezig met het implementeren van een oplossing.

INVESTIGATING about 1 month ago - at 04/07/2025 01:49PM

We are currently investigating an issue preventing users from announcing Pick-ups.

We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen Pick-ups meer aan kunnen maken.

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