Outage in Sendcloud
GLS ES label announcement issues / Problemas con el anuncio de la etiqueta GLS ES
Resolved Minor
May 06, 2026 - Started 19 days ago
- Lasted about 4 hours
Incident Report
We are currently investigating an issue affecting GLS_ES label generation.
Actualmente estamos investigando un problema que afecta a la generación de etiquetas GLS_ES.
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Latest Updates ( sorted recent to last )
MONITORING
19 days ago - at 05/06/2026 11:33AM
The incident has been resolved by GLS
If you receive an error message saiyng "The provided order number already exists" you will need to add any additions to the order number (For example "1" "A",etc) because the order number is already saved in the GLS system even though the label announcement failed previously.
GLS ha resuelto el incidente.
Si recibes un mensaje de error que dice «El número de pedido proporcionado ya existe», tendrás que añadir algún carácter adicional al número de pedido (por ejemplo, «1», «A», etc.), ya que el número de pedido ya está registrado en el sistema de GLS, aunque la generación de la etiqueta haya fallado anteriormente.
MONITORING
19 days ago - at 05/06/2026 10:16AM
A fix has been implemented by GLS, and we are monitoring the result.
GLS ha aplicado una solución y estamos supervisando los resultados.
INVESTIGATING
19 days ago - at 05/06/2026 09:35AM
We are currently investigating an issue affecting GLS_ES label generation.
Actualmente estamos investigando un problema que afecta a la generación de etiquetas GLS_ES.
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