Outage in Sendcloud
[Third-Party Issue] SEUR - Label Announcement Issues
Resolved Major
July 29, 2026 - Started 17 days ago
- Lasted about 22 hours
Incident Report
We are currently investigating an issue preventing users from announcing labels.
Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
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Latest Updates ( sorted recent to last )
MONITORING
16 days ago - at 07/29/2026 01:10PM
A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully.
El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente.
IDENTIFIED
17 days ago - at 07/29/2026 11:27AM
A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully.
El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente.
INVESTIGATING
17 days ago - at 07/29/2026 09:10AM
We are currently investigating an issue preventing users from announcing labels.
Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
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