Outage in Sendcloud
Delayed order imports from Magento, Bol.com and WooCommerce
Resolved Minor
September 15, 2026 - Started 9 days ago
- Lasted 1 day
Incident Report
We are aware that some merchants are experiencing delays or gaps in order imports from certain integrations. Affected orders may not yet appear in Sendcloud, and some shipments could be delayed as a result.
Our engineering team is actively investigating the root cause. We will post updates here as we learn more.
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Latest Updates ( sorted recent to last )
MONITORING
8 days ago - at 09/16/2026 11:45AM
We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored.
INVESTIGATING
8 days ago - at 09/16/2026 08:10AM
We are aware that some merchants are experiencing delays or gaps in order imports from certain integrations. Affected orders may not yet appear in Sendcloud, and some shipments could be delayed as a result.
Our engineering team is actively investigating the root cause. We will post updates here as we learn more.
INVESTIGATING
9 days ago - at 09/15/2026 03:43PM
We are aware that some merchants are experiencing delays or gaps in order imports from certain integrations. Affected orders may not yet appear in Sendcloud, and some shipments could be delayed as a result.
Our engineering team is actively investigating the root cause. We will post updates here as we learn more.
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