Outage in Sendinblue

High Error rate for multiple services

Resolved Minor
October 03, 2022 - Started about 3 years ago - Lasted about 2 hours

Incident Report

We have been alerted for high error on multiple services.
We are trying to assess the impact and root cause.
Components affected
Sendinblue Web Apps Sendinblue SMTP Sendinblue API Sendinblue Redirection Links Sendinblue Outbound Emails Delivery Sendinblue Outbound SMS Delivery Sendinblue Inbound Events Tracking Sendinblue Outbound Webhooks Processing Sendinblue Marketing email campaigns Sendinblue Account & Billing Sendinblue Marketing automation Sendinblue Landing pages Sendinblue Inbox Sendinblue CRM Sendinblue Contact Import Service Sendinblue Chat Sendinblue WebEngage Sendinblue Facebook Ads Sendinblue Frontends Sendinblue Integrations

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Latest Updates ( sorted recent to last )
about 3 years ago - at 10/03/2022 07:35AM

We have been alerted for high error on multiple services.
We are trying to assess the impact and root cause.

about 3 years ago - at 10/03/2022 07:56AM

We have idententified the root cause of multiple service disruption.
We have restored critical services and working on to restore all services.

about 3 years ago - at 10/03/2022 08:33AM

We have mitigated the ongoing issues and restored all the services.
We are still monitoring platform and services.

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