Outage in Sendinblue
Errors on multiple services
Resolved Minor
October 24, 2022 - Started almost 3 years ago
- Lasted about 2 hours
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Outage Details
We are experiencing issues with multiple services on our platform, clients might encounter slowness with page load/email delivery and errors (5xx) while navigating across our platform. The issue seems to be due to an incident with one of our network partner. We are working on identifying the cause and mitigating the issue.
Components affected
Sendinblue Web Apps Sendinblue SMTP Sendinblue API Sendinblue Redirection Links Sendinblue Outbound Emails Delivery Sendinblue Outbound SMS Delivery Sendinblue Inbound Events Tracking Sendinblue Outbound Webhooks Processing Sendinblue Marketing email campaigns Sendinblue Account & Billing Sendinblue Marketing automation Sendinblue Landing pages Sendinblue Inbox Sendinblue CRM Sendinblue Contact Import Service Sendinblue Chat Sendinblue WebEngage Sendinblue Facebook Ads Sendinblue Frontends Sendinblue IntegrationsLatest Updates ( sorted recent to last )
almost 3 years ago - at 10/24/2022 02:15PM
We are experiencing issues with multiple services on our platform, clients might encounter slowness with page load/email delivery and errors (5xx) while navigating across our platform. The issue seems to be due to an incident with one of our network partner. We are working on identifying the cause and mitigating the issue.
almost 3 years ago - at 10/24/2022 03:20PM
A large network disruption of one of our providers is affecting some of our database and queueing backends.
Emailing sending is now back and we're catching up with the backlog. No email lost.
You'll still experience statistic issues in the user interface. We're working on restoring the backend.
almost 3 years ago - at 10/24/2022 03:44PM
The core network issue is resolved. All services are coming back to normal.
The queues are being processed. No data is lost, but it will take some time until everything is processed.
We'll update on the resolution shortly.
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