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Due to issues on one of our internal services, performance degradation has been observed across platform affecting multiple services like Webhooks, Outbound Mail Delivery, SMS, Redirection links, etc.
We are also observing slowness and errors in the Front End applications.
Technical Teams have been engaged and are continuously working to mitigate the impact and restore the services.
We apologise for the inconvenience caused. More updates to follow..
Technical teams have successfully identified the root cause and impact has been mitigated for all the services across the platform.
The issue is still being closely monitored.
We are still observing sporadic latency whilst monitoring the issue and our Technical Teams have been engaged to restore the services completely.
More information to follow in the subsequent updates.
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