Outage in Sendinblue

Multiple services affected

Resolved Minor
October 20, 2023 - Started almost 2 years ago - Lasted about 2 hours

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Outage Details

we are investigating issues with redirection for Marketing and Transactional services.
Latest Updates ( sorted recent to last )
almost 2 years ago - at 10/20/2023 03:36PM

we are investigating issues with redirection for Marketing and Transactional services.

almost 2 years ago - at 10/20/2023 03:54PM

The service is back to normal now. We are monitoring this closely.

almost 2 years ago - at 10/20/2023 04:31PM

We're facing the issue again and identifying the root cause

almost 2 years ago - at 10/20/2023 05:03PM

Dear Customers,

Our other services are also affected due to ongoing issues:

- Increased 5XX error on the contact API endpoint: https://api.brevo.com/v3/contacts/ used for the contact process.
- Meetings, Phone apps, and Conversations are partially impacted
We are still checking the impact and will you posted on the status.

Apologies for the inconvenience caused

almost 2 years ago - at 10/20/2023 05:08PM

Dear Customers,

All the services are back to normal state and we are actively monitoring the services.

Thanks for your patience and cooperation

Latest Sendinblue outages

Errors across platform - 6 months ago
Delay in Webhook - 6 months ago

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