Outage in Sendinblue

Issue with Redirection Links

Resolved Major
November 17, 2023 - Started almost 2 years ago - Lasted about 1 hour

Incident Report

We are currently experiencing problems with the redirection links in both our old and new marketing campaigns. The issue started at 4:26 PM IST. Clients may not encounter errors, but they will be directed to an intermediate page due to this problem. Our team is already working on resolving this issue, and we will provide further updates as soon as possible.
Components affected
Sendinblue Redirection Links

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Latest Updates ( sorted recent to last )
almost 2 years ago - at 11/17/2023 11:43AM

We are currently experiencing problems with the redirection links in both our old and new marketing campaigns.

The issue started at 4:26 PM IST. Clients may not encounter errors, but they will be directed to an intermediate page due to this problem.

Our team is already working on resolving this issue, and we will provide further updates as soon as possible.

almost 2 years ago - at 11/17/2023 12:12PM

The issue arises from a faulty release, and we are working to fix its impact by reverting the release.

Under certain conditions, a user might be detected as a bot and directed to an intermediate page instead of the intended one.

We apologize for any inconvenience this may have caused.

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