Outage in Sendinblue

Latency with Webhooks

Resolved Minor
December 15, 2023 - Started almost 2 years ago - Lasted 8 minutes

Incident Report

We've identified a problem with our webhooks, leading to a delay of around 30 minutes to 1 hour. This delay is affecting all webhook events, including Marketing and Transactional ones.

However, inbound webhooks are not experiencing any impact and are operating normally.

Relevant teams have been engaged to mitigate the impact.

We apologise for the inconvenience caused.
Components affected
Sendinblue Outbound Webhooks Processing

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Latest Updates ( sorted recent to last )
almost 2 years ago - at 12/15/2023 07:51AM

We've identified a problem with our webhooks, leading to a delay of around 30 minutes to 1 hour. This delay is affecting all webhook events, including Marketing and Transactional ones.

However, inbound webhooks are not experiencing any impact and are operating normally.

Relevant teams have been engaged to mitigate the impact.

We apologise for the inconvenience caused.

Latest Sendinblue outages

Delay in Transactional email processing - 6 months ago
Issue with multiple services - 6 months ago
Errors across platform - 7 months ago
Delay in Webhook - 7 months ago
Issue with Multiple Services - 7 months ago

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